Customer Service
- OVERVIEW
- COPYRIGHT INFORMATION
- LIMITATION OF LIABILITY
- QUALIFIED ELECTRICIAN INSTALLING - LIMITATION OF LIABILITY
- SHIPPING AND DELIVERY TERMS
- TERMS OF SALE
- PRODUCT AVAILABILITY
- REFUND AND EXCHANGE POLICY
OVERVIEW - Please read all terms & conditions information carefully
Your continued use of aboutspace.net.au constitutes acceptance of all terms and conditions listed within this Terms & Conditions page, and or any other terms page published on our site in conjunction with website usage or product purchase.
If you do not agree with partial or all of the terms listed within the terms and conditions pages or any other terms page listed on aboutspace.net.au you must discontinue the use of our web site immediately and cease product purchase.
Each reference to aboutspace.net.au throughout this and/or any other terms and conditions page on this web site, refers to the web site, company/business, all directors and/or employees.
COPYRIGHT INFORMATION
All subject matter on or accessible from aboutspace.net.au is subject to copyright. Apart from fair dealing permitted by the Copyright Act 1968, aboutspace.net.au allows visitors to the site permission to download copyright material for private purposes only. For reproduction or use of aboutspace.net.au copyright material beyond such use, written permission must be obtained directly from aboutspace.net.au or the relevant copyright owner. If given, permission will be subject to the requirement that the copyright owner's name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part.
LIMITATION OF LIABILITY
Except where to do so would cause any part of these Terms to be illegal, void or unenforceable, aboutspace.net.au, its directors and/or employees:
Excludes all conditions and warranties implied into these Terms;
To the fullest extent permitted by applicable law, is not liable to you or anyone else for any loss or damage, however caused (including negligence), which may be directly or indirectly suffered, in connection with use of this web site; and
Excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this web site.
Without limiting the general disclaimer, aboutspace.net.au, its directors and/or employees:
Makes no warranty as to the completeness or accuracy of any material or as to its merchantability or fitness for a particular purpose. aboutspace.net.au is not liable to you or anyone else if errors occur in the information on this web site or if that information is not up-to-date;
Will not be liable for disruptions to this web site; and
Is not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this web site or an external site. You must take your own precautions to ensure that whatever you select for use from this web site is free of viruses or anything else that may interfere with or damage the operation of your computer systems.
aboutspace.net.au, its directors and/or employees accepts no responsibility for actions in full or in part by any external business parties or services referenced and listed or mention in full or in part on any page of the aboutspace.net.au site. aboutspace.net.au is not liable for any untrue or incorrect information provided by any party commenting or adding content to the web site, who are not employees.
QUALIFIED ELECTRICIAN INSTALLING - LIMITATION OF LIABILITY
Except where to do so would cause any part of these Terms to be illegal, void or unenforceable, aboutspace.net.au, its directors and/or employees:
will not be held responsible or accept any such responsibility in relation to electrical installation or modification of any of any of its products or associated fittings purchased either through aboutspace.net.au or any associated sale outlet. All electrical installations and modifications including any transformer installation, MUST be conducted by a qualified electrician
The installation method must adhere to Australian standards and lies solely the responsibility of the Electrical professional installing the equipment. Incorrect installation and/or modification of any aboutspace.net.au supplied product can cause incorrect operation as well as serious harm possibly resulting in death to the person conducting the installation or modification. Incorrect electrical installation can cause electrical shorting and fire resulting in loss of property and/or life.
aboutspace.net.au dispatches goods both Australia wide and internationally. Orders are dispatched within 2 business days of the purchase order being received and shipping times are estimated at between 3-10 business days depending on your location within Australia or overseas country and shipping method chosen. Shipping costs are directly influenced by the size and weight of the product/s purchased and your location; exact shipping costs are calculated during the shopping cart process and will be added to the order total before checkout.
Generally, courier delivers during business hours. Drivers will require a signature upon delivery. If you will not be at the ship-to address at the time of delivery, the courier will leave a card in your mail box with instructions for collection at your nearest pickup location.
If the courier is unable to deliver the parcel to you after 2 weeks, they will return the parcel to us at our expense. If the error was as a result of aboutspace.net.au.au sending the parcel to the incorrect address or we have nominated an incorrect service and the parcel has been returned to us, we will immediately reship the parcel to your correct address free of charge.
If the parcel has been returned to us as a result of error or inaction on your part, then as a condition of us resending the parcel back to you, we reserve the right to pass on any additional charges that we incur for the return of the parcel to us as a result of your error or inaction and further, the additional delivery costs to have the parcel reshipped to you at your nominated address.
Error or inaction on your part may be, but is not limited to the following and is determined at the discretion of aboutspace.net.au :
You entering an incorrect or incomplete address (including omitting a company name where delivery is to a business address).
You failing to claim the parcel for more than 2 weeks from date of the card notification in your mailbox advising you of attempted delivery.
If you opt to cancel the order as a result of the item being returned to us, we will provide you with a refund, less all shipping costs incurred and our restocking fee of 20% of the total order value.
All transactions processed through the aboutspace.net.au online store are processed in AUD (Australian Dollars) and include GST.
All AboutSpace products remain the property of aboutspace.net.au until they have been fully paid for by you. We are not required to deliver any product to you until payment has been received in full. We do not have any liability to you arising from the supply of our products to you, except that we shall provide you with a refund or replace products for you if there are any manufacturing defects. All warranties and representations are otherwise fully excluded to the extent allowed by law.
PRODUCT AVAILABILITY
aboutspace.net.au is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
REFUND AND EXCHANGE POLICY
aboutspace.net.au have gone to great lengths to ensure the light products and relating accessories are of the highest quality, however if you are not happy with your purchase, please return the item undamaged within 7 days and we will provide a full product refund (delivery costs excluded) or exchange.
aboutspace.net.au will process refunds and exchanges within 4 days of receiving the items back in original condition including original packing.
Light bulbs disclaimer
While we may display information sourced from the manufacturer regarding the projected life expectancy of certain products, About Space provides no warranty or guarantee with respect to the actual working lifetime of any given bulb.
