Terms & Conditions

Section 1. About the Terms and Conditions

These Terms and Conditions, which include our Shipping Policy, Warranty, Returns and Replacement, as well as the Privacy Policy, set out the terms of the agreement between you and About Space Pty Ltd, hereinafter referred to as About Space Lighting. 

About Space Lighting reserves the right to vary these terms and conditions at any time, whether in whole or in part, and put it into effect by means of: 

• •  Publishing the amended agreement or section thereof under the appropriate section in aboutspace.net.au; 

• •  Posting an amended terms and conditions, particularly for a sales promotion on conspicuous places in its showroom.  
  

Privacy Policy 

About Space Lighting is committed to providing you with the best customer experience. To this end, we might sometimes ask you to provide certain information by which you can be identified when using this website. When you do, you can be assured that all information you provide us will be used strictly in accordance with this policy. About Space Lighting is committed to protecting and maintaining your privacy and personal information in accordance to our obligation under applicable Privacy Laws.  

By using our platforms and services, you openly accept these Terms and Conditions including our Privacy Policy in its entirety. About Space Lighting reserves the right to amend this policy as it deems necessary without the need of prior notice. We encourage you to remain up to date with our policies by checking this page from time to time.  

What we collect
We may collect the following information: 

• •  name 
• •  contact information including email address 
• •  demographic information such as postcode, preferences, and interests 
• •  other information relevant to customer surveys and/or offers 

For the exhaustive list of cookies, we collect see the List of cookies we collect section. 

What we do with the information we gather 
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• •  Internal record keeping. 

• •  We may use the information to improve our products and services. 
• •  We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
• •  From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests. 

Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Links to other websites 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways: 

• •  whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes 

• •  if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@aboutspace.net.au 

 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@aboutspace.net.au. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any  information found to be incorrect.  

The table below lists the cookies we collect and what information they store.

List of cookies we collect 
The table below lists the cookies we collect and what information they store. 

 
Copyright Information 

All subject matter on or accessible from AboutSpace.net.au is subject to copyright. Apart from fair dealing permitted by the Copyright Act 1968, AboutSpace.net.au allows visitors to the site, permission to download copyright material for private purposes only. For reproduction or use of AboutSpace.net.au copyright material beyond such use, written permission must be obtained directly from AboutSpace.net.au or the relevant copyright owner. If given, permission will be subject to the requirement that the copyright owner's name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part. 

SECURE SHOPPING 

We care about your online purchasing safety! 

About Space Lighting uses the eWAY Payment Gateway for its online credit card transactions. 

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. 

All online credit card transactions performed on this site using the eWAY gateway are secured payments. Payments are fully automated with an immediate response. All transactions are performed under 128 Bit SSL Certificate. All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. eWAY is an authorised third party processor for all the major Australian banks. eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by ABOUT SPACE. 

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au 

Section 2. Disclaimer

At About Space, we make every effort to ensure the accuracy of all images, specifications, drawings, particulars, weights and dimensions, and all publicity and promotional material we issue. To this end, we rely on the information provided by our suppliers and manufacturers. As such, it’s possible that sometimes, we might amend some information on our website to correct errors and inaccuracies where necessary.  About Space Lighting reserves the right to perform such amendments at any time, without the need for prior notice, including after you have purchased. In no case shall the foregoing give rise nor right to any claim, compensation and/or responsibility in favor of the user.  

While we endeavor to present an accurate description and image of our products, it must be understood that small variations between the product image and actual product is normal due to multiple factors like lighting and monitor settings among others. That said, any product being returned due to normal variances between the actual and the product image shall be considered ‘change-of-mind returns’ subject to the terms and conditions hereof.  

About Space Lighting reserves the right to withdraw any product from its website as the Management deems fit due to reasonable circumstances including but not limited to quality issues and the inability of a supplier to deliver the products among others. While we commit to do our best to process all orders, certain events such as those mentioned above, might compel us to turn down an order even after we have sent an order confirmation.  

In which case, we will not be liable to you or any third party for that matter for any and all unintended consequences of removing, changing, amending any product, content or material on our website as well as refusing to process a confirmed order where necessary.  

All transactions processed through the Aboutspace.net.au online store is processed in AUD (Australian Dollars) and include GST. 

2.1 Colour 

The lighting images on this website are either created from our own photographs or are sourced from our manufacturers. Please bear in mind that the appearance of colour can change significantly depending on many factors including ambient lighting conditions during the photography process as well as the calibration of your computer monitor. While every effort has been made to ensure that they present an accurate and fair visual representation of the actual product in question, they are intended as a guide only and About Space Lighting accepts no responsibility for any errors. 

2.2 Glass 

Please note that most glass components are handmade and therefore small air bubbles, slight defects and colour variations may naturally occur during the glassblowing process. 

2.3 Timber 

Please note that any products made from timber, come from natural resources and no 2 are exactly the same. 

2.4 Lighting Consultations & Design  

About Space Lighting plan consultations are undertaken for the purpose of general guidance only. We offer personal opinions and advice in good faith but with no warranty as to the accuracy of any information we may impart. 

Any resultant sketches or plans are provided solely for conceptual illustration and should subsequently be analysed and evaluated by relevant and qualified electrical and/or engineering professionals prior to any further development. 

About Space Lighting are not qualified to determine the structural and electrical appropriateness or integrity of any design concept and cannot be held liable for any improper engineering or construction that may be employed to realise the design. 

It is also the responsibility of the client to ensure that any design complies with local fire, health and safety regulations. 

Please direct any specific questions regarding the above points or our service(s) in general to your sales consultant. We hope you have a safe and happy project! 

2.5 Custom Items 

We do not accept change of mind returns on custom-made items. Non-standard or custom-made items, and special orders cannot be cancelled after production has been scheduled for manufacture or after materials for production have been purchased. About Space Lighting may offer a 50% cancellation fee, in such instances, however this is at the discretion of About Space Lighting 

Section 3. Terms and Conditions for Sale Items

• •  Sale items are priced as advertised in the media, on our website and as ticketed in our showrooms.  
• •  Sale pricing shall be offered strictly within a limited period as advertised and shall not, in any case, be availed retroactively. This means that if a customer bought an item at its regular price, a day before the sale, no discount whatsoever shall be offered as compensation for the price reduction resulting from the sales promotion.  
• •  Other promotions or further discounts cannot be availed in conjunction with an ongoing sale.  
• •  Custom items are excluded from sale.  

• •  Sale pricing shall only apply to purchases deemed fit for residential quantities.  
• •  Sale items cannot be returned nor refunded due to change-of-mind.  

Section 4. Vouchers & Credits

Any Gift Vouchers created prior to November 2019 are valid for 1 year. Any Gift Vouchers created after November 2019 are valid for 3 years.

Credits are valid for 1 year from creation.

Section 5. Product Availability

AboutSpace.net.au is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 10-14 business days for in stock items; in the event that an ordered item is not available, or we are unable to fulfil your order we will notify you within 3 business days to arrange an agreeable alternative item, a backorder or a full refund. 

Section 6. Click and Collect Policy

Click and collect orders must be collected within four (4) weeks from the date you have received a notification from us that your order is ready for pick-up. Otherwise, the order will be returned to the warehouse, and a 30% holding fee shall be applied. 

Any and all payments made on a click and collect order that remains unclaimed for 12 months from the date the item is ready for pick-up, shall be considered as holding and processing fee. Therefore, forfeited and the item will be returned to the warehouse. 

Section 7. Shipping Policy:

Customers are advised to arrange for installation only once all goods have been delivered and inspected to confirm they are correct, complete, on time, and free from any visible damage. 

About Space acknowledges its obligations under the Australian Consumer Law in respect of goods that are faulty, damaged, or not as described. Notwithstanding this, About Space accepts no liability for any consequential or incidental costs, including but not limited to contractor or electrician fees, incurred where installation is scheduled prior to the goods being received and inspected by the customer.

• •  We advise you to book an electrician after you have received your goods to ensure they are correct, complete, on time and not damaged.  
• •  We will do our best to ensure that you are satisfied with the delivery service. However, we will not assume any liability arising from late deliveries due to reasons beyond our control e.g. expenses incurred for services provided by electricians and other contractors not party to this agreement.  

 Generally, courier delivers during business hours, and drivers will require a signature upon delivery. If you will not be at the ship-to address at the time of delivery, the courier may attempt a redelivery, or will leave a card in your mailbox with instructions for collection at your nearest pickup location. 

All freight and insurance costs are to be borne by the buyer and the buyer assumes any risk of loss, theft, damage, or delay of goods during transit. About Space Lighting will not be held responsible for parcels lost, damaged, or delayed in transit. 

 7.1 SHIPPING RETURNS

If the courier is unable to deliver the parcel to you after 2 weeks, they will return the parcel to us at our expense. If on a very rare occasion, we inadvertently shipped the parcel to an incorrect address or nominated an incorrect service, and the parcel has been returned to us, we will immediately reship the parcel to your correct address, free of charge.  

About Space Lighting reserves the right to pass-on/ charge the following fees and charges to the account of the Buyer, as a condition to reship parcels that have been undelivered/ returned due error or inaction on the part of the Buyer as described, but is not limited to Section 7.2 hereof: 

any fees and charges that About Space Lighting has incurred as a result of the above, and 

Any fees and charges for reshipping the parcel  

 7.2 ERRORS OR INACTION ON THE PART OF THE BUYER 

Where the Buyer has:
(a) selected an incorrect delivery or collection option at checkout (including but not limited to nominating “in-store pickup” where delivery is required); or
(b) failed to collect goods from the nominated store within 30 day period,

the Buyer acknowledges and agrees that: 

• •  any request to amend the delivery method may be subject to additional shipping and handling fees payable by the Buyer; 
• •  if the Buyer does not wish to proceed with re-shipment, About Space may, at its discretion, cancel the order and return the goods to stock; and 
• •  in such circumstances, About Space reserves the right to deduct from any refund an amount representing its reasonable costs, including administrative and restocking fees. 

If you opt to cancel the order as a result of the item being returned to us, we will provide you with a refund, less all shipping costs incurred and our restocking fee of up to 30% of the total order value. 

 7.3 DAMAGED IN TRANSIT 

The Buyer must inspect all goods upon delivery and notify About Space in writing of any damage reasonably attributable to transit within 48 hours of delivery. Notification outside this period may limit About Space’s ability to claim against the carrier, however this clause does not affect the Buyer’s rights under the Australian Consumer Law in respect of goods that are faulty, damaged, or not as described.

If an item arrives and the packaging is noticeably and significantly damaged: 

• •  Take photos or video showing the damage on the box or tube, or the item itself 

• •  Refuse to accept the delivery; and 
• •  Contact us immediately 

If you found item delivered to you to be defective: 

• •  Take a photo or video showing the damage on the item; and 
• •  Contact us as soon as possible, within 3 business days upon receipt of the delivery 

If this happens, we’ll take the necessary measure to improve delivery service including but not limited to sharing your feedback to our delivery partner.  

7.4 WRONG ITEM DELIVERED 

The Buyer must inspect all goods upon delivery to confirm that the items supplied match the order. If an incorrect item has been delivered, the Buyer must notify About Space prior to arranging installation. 

About Space will, at its cost, rectify any error in supply by replacing the incorrect item or otherwise complying with its obligations under the Australian Consumer Law. About Space will not be liable for any consequential or incidental costs, including but not limited to electrician or contractor call-out fees, incurred where installation has been scheduled before the goods have been inspected by the Buyer.

Section 8. Change of Mind Returns/ Refunds

8.1 No Obligation for Change of Mind

Under the Australian Consumer Law, About Space is not required to provide a refund or exchange where the Buyer has:
(a) changed their mind;
(b) selected the wrong product; or
(c) failed to consider or acknowledge the estimated delivery lead time displayed prior to completing the purchase.

8.2 About Space Goodwill Policy

To assist customers, About Space offers the following goodwill policy:

• •  Requests for cancellation or return in the circumstances described in 8.1 will, if approved, be issued as a credit note equal to the value of the goods (excluding shipping fees).
• •  Credit notes are valid for 12 months from the date of issue and may be redeemed online or in-store.
• •  Refunds will not be provided in these circumstances, except where required by the Australian Consumer Law.

8.3 Australian Consumer Law

Nothing in this clause limits or excludes the Buyer’s statutory rights under the Australian Consumer Law in relation to goods that are faulty, damaged, not as described, or not delivered within a reasonable time.

Section 9. Return, Replacement and Warranty – Goods

All About Space Lights come with limited warranty which can be found on the website, quotes and invoices.  

Please note that all refunds, including change-of-mind returns, shall be in the form of a store credit. 

3-Year Warranty on LED bulbs 

LED bulbs carry a 3-year warranty, unless otherwise specified, on the back to base replacement cover. Regarding all other bulbs, while in some instances we may display information sourced from the manufacturer regarding their projected life expectancy, About Space Lighting provides no warranty or guarantee with respect to the actual working lifetime of the bulb.  

2 Years Warranty on Non-LED Bulbs, unless otherwise stated 

1-Year Limited Warranty on Products with Non-LED inclusions 

All product that come with non-LED parts carry a standard 1-year limited warranty coverage.  

9.1 WARRANTY SCOPE 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The Buyer is entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The Buyer is also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For the purposes of this Agreement: 

• •  A major failure occurs where the goods:
  (a) would not have been acquired by a reasonable consumer fully acquainted with the nature and extent of the failure;
  (b) differ significantly from their description, sample, or demonstration model;
  (c) are substantially unfit for a purpose for which goods of that kind are commonly supplied and cannot easily and within a reasonable time be remedied to make them fit; or
  (d) are unsafe.
• •  A minor failure occurs where the problem can be remedied within a reasonable time and does not otherwise constitute a major failure. In such cases, About Space will, at its election, repair, replace, or otherwise remedy the goods within a reasonable time. 

This warranty is in addition to, and does not limit, any rights the Buyer may have under the Australian Consumer Law. 

9.2 WARRANTY SERVICE 

If a product problem is not classified as a major failure under the Australian Consumer Law, About Space will remedy the issue within a reasonable time. The form of remedy will be determined by About Space and may include:
(a) repair of the goods;
(b) replacement with goods of the same type and value; or
(c) provision of a credit note to the value of the goods, valid for 12 months, if agreed with the Buyer.

Where there is uncertainty as to whether the issue arises from installation, About Space may request that the Buyer engage a qualified electrician to assess the installation. About Space may, at its discretion, arrange for an independent electrician to attend the premises to assess or remedy the installation.

Aesthetic Variations
Certain finishes and materials may display natural variations in colour, texture, or appearance (for example, marbling, veining, or patina). These variations are not considered defects and do not give rise to a right to return or replacement under this warranty or the Australian Consumer Law.

Compensation for Minor Defects
If the Buyer agrees to retain goods with a minor defect, About Space may offer compensation for any reduction in value. Compensation may take the form of a partial refund or a credit note for future purchase, as agreed between About Space and the Buyer.

Nothing in this clause limits or excludes the Buyer’s rights under the Australian Consumer Law in respect of goods that are faulty, damaged, not as described, or constitute a major failure.

To proceed with the warranty claim, please click here.  

9.3 IMPORTANT REMINDERS FOR WARRANTY CLAIMS 

• •  Please check to ensure that the faulty product is within the applicable warranty period.  
• •  The Proof of Purchase and a certificate of compliance for the installation of the product by a licensed electrician who installed the product shall be required for warranty claims. Please ensure that you have these documents on hand when applying for warranty claims.  

9.4 Warranty Coverage 

• •  This warranty shall only be valid in Australia.  
• •  This warranty shall only be valid if the products are installed by a qualified electrician. 
• •  Permissible limits pursuant to applicable product specifications and technical standards relating to voltage and temperature must not be exceeded. 
• •  In the event of installation in extreme environmental conditions, written consent for such installation must be obtained from About Space Lighting. This manufacturer’s warranty shall not apply if no written consent is obtained. 
• •  The product must not be exposed to any unintended mechanical and/or chemical loads. 
• •  Warranty period is based on a maximum usage of 4,000 hours per year. 
• •  This warranty does not apply to damage or failure to perform arising as a result of any Force Majeure Events or from any misuse, abuse, abnormal use or use in violation of any applicable standard, instructions or code for use including but not limited to those contained in the latest safety, industry and/or electrical standards for the region. 
• •  A mortality rate or mean time between failures (MTBF) of 0.2% per 1,000 running hours is considered to be normal and therefore not covered by any warranty conditions 
• •  A nominal reduction of the luminous flux in LED modules of 0.6% per 1,000 running hours is considered to be normal and therefore not covered by any warranty conditions. 
• •  Colour tolerances on LED modules are not covered by this warranty. 
• •  Actual or measured luminous flux and efficacy may vary by +/-10% from product specifications such as brochures, website, data sheets, and similar. 
• •  In the event of subsequent deliveries of products, deviations in the light properties and design compared to previous deliveries may arise due to technological advancements and improvements. Such deviations are not covered by this warranty 
• •  This warranty shall be void in the event of any repairs or alterations not duly authorized by About Space Lighting in writing are made to the Product by any person. About Space Lighting reserves the right to make the final decision on the validity of any warranty claim.  

9.5 What is not covered by this Return, Replacement, and Warranty Policy?  

This Policy does not apply to:
(a) superficial blemishes, minor imperfections, or reasonable variations in colour, texture, finish, or dimensions that do not affect the performance, function, or safety of the goods;
(b) natural or inherent variations in materials, such as marbling, veining, patina, or timber grain, which form part of the unique character of the product; or
(c) immaterial differences between product images or display models and the delivered goods, provided the goods otherwise correspond with their description and are of acceptable quality.

Returns made for the reasons outlined above will be treated as change-of-mind returns and managed in accordance with Section 8 of these Terms.

Nothing in this clause limits or excludes the Buyer’s rights under the Australian Consumer Law in respect of goods that are faulty, not as described, or fail to be of acceptable quality.

What’s not considered a fault?

Every About Space product is carefully made, and many of our finishes use natural or handcrafted materials. This means no two pieces are exactly the same and that’s part of their beauty.

It’s normal to see:

• •  subtle variations in colour, grain, veining, or marbling
• •  small differences in texture or patina over time
• •  minor size or finish variations compared to product photos or display models

These variations are not defects. They don’t affect the quality, safety, or function of your product, they’re what make each piece unique.

If you’d prefer not to keep your item for these reasons, it will be treated as a change-of-mind return and managed under our Returns Policy (typically via credit note).

Your rights under the Australian Consumer Law are not affected. If an item is faulty, damaged, or not as described, we’ll always make it right.

 
9.6 BALANCE OF WARRANTY  

To the maximum extent permitted by law:

• •  Where goods are repaired or replaced with refurbished goods, the warranty will continue only for the balance of the original warranty period calculated from the date of collection or delivery of the original goods; and
• •  Where goods are replaced with new goods, a new warranty period will apply from the date of collection or delivery of the replacement goods.

This clause does not limit the Buyer’s rights under the Australian Consumer Law, which apply independently of any voluntary warranty offered by About Space.

Customer Conduct

About Space is committed to providing a safe and respectful environment for its team and customers. Aggressive, abusive, or threatening behaviour (whether in person, by phone, email, or online) will not be tolerated.

Where such behaviour occurs, About Space reserves the right to:
(a) refuse service;
(b) cancel orders or suspend customer accounts; and
(c) take any other action deemed necessary to protect its staff and business.

Nothing in this clause limits or excludes the Buyer’s statutory rights under the Australian Consumer Law.

9.7 HOW TO MAKE A WARRANTY CLAIM 

1. Upon delivery, please inspect the goods and check for obvious defects, damage, missing parts, and failure to comply with the description or invoice.  

2. Should you notice any of the above issues, please contact us by completing this form and we’ll reach out to you on how you can return the faulty product to us together with the following: 
• Proof of purchase 
• Supporting photos or videos (your warrant request may be denied if these are not supplied)
• Certificate of compliance for the installation of the product by the licensed electrician who installed the product 

3. Once we have received the item, please allow us 3-7 days to inspect it.

4. We will reach out to you with the best solution to your request. 

Important: To the maximum extent permitted by law, the customer must bear the costs and expenses of claiming under this warranty, including but not limited to the cost incurred in freight, postage, handling, travel, dismantling or reinstalling the product, when and as applicable.  

9.8 LIMITATION OF LIABILITY 

• •  Except where to do so would cause any part of these Terms to be illegal, void or unenforceable, AboutSpace.net.au, its directors and/or employees: 
• •  Excludes all conditions and warranties implied into these Terms; 
• •  To the fullest extent permitted by applicable law, is not liable to you or anyone else for any loss or damage, however caused (including negligence), which may be directly or indirectly suffered, in connection with use of this web site; and 
• •  Excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this web site. 
• •  Without limiting the general disclaimer, AboutSpace.net.au, its directors and/or employees: 
• •  Makes no warranty as to the completeness or accuracy of any material or as to its merchantability or fitness for a particular purpose. AboutSpace.net.au is not liable to you or anyone else if errors occur in the information on this web site or if that information is not up-to-date; 
• •  Will not be liable for disruptions to this web site; and 
• •  Is not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this web site or an external site. You must take your own precautions to ensure that whatever you select for use from this web site is free of viruses or anything else that may interfere with or damage the operation of your computer systems. 

AboutSpace.net.au, its directors and/or employees accept no responsibility for actions in full or in part by any external business parties or services referenced and listed or mention in full or in part on any page of the AboutSpace.net.au site. AboutSpace.net.au is not liable for any untrue or incorrect information provided by any party commenting or adding content to the website, who are not employees. 

9.9 Qualified Electrician Installing - Limitation of Liability 

• •  AboutSpace.net.au, its directors, and employees will not be held responsible for any electrical installation or modification of its products or associated fittings. 

• •  It is the customer's responsibility to ensure that all electrical installations and modifications, including transformer installations, are carried out by a qualified electrician.  
• •  The installation method must comply with Australian standards and is solely the responsibility of the electrical professional. Incorrect installation or modification may result in incorrect operation, serious harm, or even death. Improper electrical installation can also cause electrical shorting and fire, leading to property damage and/or loss of life.  
• •  When installing our lighting products, customers should ensure proper electrical wiring and circuitry. If the customer chooses to wire our product on the same circuit as other light fittings, they acknowledge that AboutSpace.net.au is not liable for any faults, damages, compatibility issues, or malfunctions arising from such wiring arrangement.